Frequently Asked Questions


How many campaigns can I create?

All myWinfinite™️ plans come with an unlimited number of campaigns, meaning you are free to reach your audience whenever & wherever they are.

How do I contact Customer Support?

Customer Support can be contacted via the Contact Us link in the footer of this website, from your Customer Dashboard, or through our Help Center.

We ask that you allow us 48 hours to respond.

How often does myWinfinite™️ update its games?

We are constantly working to bring myWinfinite™️ Customers the latest in top-tier games. We regularly release new games and update existing games with optimizations & enhancements. All game updates are immediately available to all myWinfinite™️ customers.

What’s included with myWinfinite™️ plans?

All myWinfinite™️ plans come with unlimited campaigns as well as access to all of our available games. Each plan tier allows a certain amount of unique visitors per month, which is aggregated across all of your active campaigns. For more information, visit myWinfinite™️ Pricing.

How does overage pricing work?

For Standard and Premium tiers, myWinfinite™️ customers are allowed a certain amount of Unique Visitors, or Engagements, per month. Once you reach that limit, we charge a fee per user for the remaining duration of the month. For more information, visit myWinfinite™️ Pricing.